“I like, I wish, I wonder”
Providing constructive feedback can be difficult. When working in any team, you want to be able to have every voice heard and respected. On the other hand, you don’t want to be up all night taking notes about a past event or campaign.
So, what do you do?
This feedback resource, that I had first seen on LinkedIn in 2013, helped me work with my student association (AÉÉPID-PIDSSA) to develop a quick and easy way to discuss how we were running our events, and how to make them even better in the future.
“I like… the money we saved on decorations from re-purposing old t-shirts”
“I wish… we hadn’t sold out of tickets to our event so quickly, because students are still expressing interest”
“I wonder… if we can look at securing a larger venue for next year”
These are all examples of statements used to generate feedback from a team. It worked well for me in this environment, and I gave it a try in a different space.
This time, the objective was to review a University policy, using this framework. It wasn’t easy, but everyone was able to provide at least one answer. Everyone was able to have their voices heard. Everyone was able to have space to reflect, ask questions, and hear others’ answers.
Who uses this, or similar tools, to generate feedback from a team?
(Credit to Ashkay Kothari from LinkedIn India, who originally adapted this resource from the d.school at Stanford University.)